121 Prospect Street
Attica, NY 14011
(585) 708-5014
5155 Crittenden Road
Akron, NY 14001
(716) 542-5707
New York State Licensed
Child Care Provider
 
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  FAQ's

We feel that a positive environment exists when parents and the program work together as partners. Parents provide valuable input which we can use to improve our program. A parent questionnaire will be sent home at various times in the year. We encourage you to answer the questions honestly and to let us know what we do well, as well as any areas that you think we could improve on. Should areas of concern arise, please contact your child's teacher or the director. We will listen to you suggestions and/or concerns and will attempt to work through the problem.

Center Responsibilities:

  • Provide a warm and caring environment.
  • Provide a staff that are qualified under New York State regulations.
  • Inform parents of all center policies and updates to the policies.
  • Provide an educational program to enhance child development.
  • Provide child supervision to ensure the safest possible experience for your child.
  • Enhance every child's self esteem through praise, recognition of good behavior and accomplishments, and recognition of a child's individuality.
  • Provide nutritious meals and snacks.
  • Listen to the concerns of parents who feel that the program is not meeting the needs of their child as well as it could be.
  • Notify the parents when their child is too ill (per the center's policy on illness) to remain at the center.
  • Notify parents when a child must be discharged from our program due to unresolved behavioral (or other) issues.

Parent's Responsibilities:

  • Observe the rules and policies of Ms. Jean's Child Care.
  • Let the staff know if your child will not be attending for any day.
  • Pay any fees on time as required by the contract or other agreements.
  • Pick up children on time.
  • Share your concerns with appropriate staff members if the program is not meeting your child's needs.
  • Listen to any concerns that staff members may have regarding your child's behavior and be willing to work through an agreeable situation to any problems that may occur.
  • Inform staff if your child has been exposed to a contagious illness.
  • Notify the director in writing of any changes that need to be made to your contract at least 2 weeks in advance.
  • Keep child's records up to date.
  • Check daily announcements and notes. Please pick up materials from your child's cubby. Please read everything that is sent to you and respond quickly when applicable.

Questions????

Please see the Director for questions regarding:

  • Enrollment
  • Center Policies
  • Teacher Concerns
  • Changing Schedule/Contract
  • Payments
  • Building and Grounds Issues
  • Registration Fee
  • Year End Statements

Please see the Teacher for questions regarding:

  • Your child's day
  • Daily lesson plans
  • Your child's transition to the center

How will I know what is happening in my child's day?

You are always welcome to visit or call during the day, and when you pick up your child, you can request a written daily report from the teacher. Your child's teacher will note how long they napped, what portion of their lunch they ate and how well they are doing with their potty training. Their teacher will also describe all of the fun activities that your child and their friends participated in, and there will always be a little note from teacher to parent regarding a special moment of their day.

May I visit my child during his day?

Anytime is fine, but please check with their teacher to see when they nap, as we don't want to disturb children during nap time.

Why is it so important to have an Owner and an Education Director on-site?

Ms Jean's Child Care Owner is often someone like you. She has decided to pursue the opportunity of owning a small business and contributing to their community. Ms Jean's Owners are hands-on: they are available to the faculty as well as the children and their families every day. Ms. Jean's also has the benefit of an Education Director who is responsible for the curriculum and programming. This dual management system gives the Director the freedom to observe classrooms, mentor faculty and develop a healthy learning environment for your child.

How flexible are Ms. Jean's Child Care programs?

You may choose the schedule that works best for your child. Children can come to Ms Jean's for either a half-day or a full-day, as few as two or as many as five days a week, and also offer before- and after-school programs.

How will I know that my child is safe while I am at work?

Ms. Jean's Child Care Owners are committed to the safety and security of the children and teachers in their Schools and choose security systems that work best. We have cameras in each classroom and outside to monitor your child/ren at all times. In addition to formal security, School Owners and their Directors provide the most effective security - that of a personal nature. Visitors are required to present identification and register in Visitor Logs. Alternate caregivers, authorized by children's parents, must present identification and password information.

Will my child be challenged academically at Ms. Jean's? I want to know that he is prepared for elementary school.

Yes. At Ms. Jean's, we think the best academic preparation is to encourage your child's enthusiasm for learning. Teachers who have a keen interest in your child's success create lesson plans based on Ms. Jean's monthly themes. By providing individual attention in a small group setting, Ms. Jean's teachers nurture each child's confidence. Learning to ask questions, discovering cause and effect, negotiating fair play and making new friends are all academic building blocks at Ms. Jean's

How do Ms. Jean's teachers prepare for the classroom setting?

Our faculty is made up of warm and nurturing teachers with a combination of formal education and experience. Our teachers are: Selected for their ability to engage children warmly in the learning process through the use of effective and unique lesson plans. Required to fulfill education and/or experience requirements by NYS Regulations. Provided opportunities to participate in Child care resource network, WNY Infant Toddler Resource Network and New York State Office of Children and Family Services. " Required completing an exclusive training series Required by New York State. This program coaches teachers in the areas of health and safety, curriculum, developmental guidelines and enrichment programs.

Do children go outside every day?

Playgrounds are considered an extension of the classroom. In addition to running, jumping and climbing, teachers plan nature walks, picnics and other learning opportunities. Weather permitting, children play outside every day!

What security measures are taken when releasing children?

We have an electrical sign-in / sign-out log and password procedures. With a parent or guardian's permission only, a child may be released to an alternate caregiver who presents two forms of identification (one must be a picture ID). They also need to be listed on the Authorization for Pickup Form, which is kept in each child's file. If the person picking up is not listed on this form the parent/guardian must call and identify the person picking up. The child is also asked if they know and recognized this person picking them up. If the child doesn't feel comfortable going with them the parent will be notified immediately.